Education Managed Services

Every school has its own character, culture and improvement plans. There is no one-size-fits-all ICT service. For that reason we offer genuine flexibility in our service, delivering exactly what you need to deliver improvement in, and enhancement of, learning, teaching and the business of education. ICT Foundry's managed services are characterised by our commitment to partnership and our alignment with your success as a measure of our success.

Whether you want to outsource a portion of your ICT while retaining your own technician, or opt for a fully managed service, we will work with you to find the service level that fits your need. A typical managed service includes the supply, installation & ongoing support of:

  • Central support - helpdesk and remote management
  • Local support - on-site technical teams
  • Wired and wireless networks
  • Teacher tool kits - laptops/whiteboard/specialist equipment
  • Student access devices - desktop/laptop/hand held devices and SEN equipment
  • Managed Print
  • Wide Area Network
  • WAN and Data centre provision and management
  • Curriculum software
  • Software and business applications

The ICT Foundry managed service delivers peace of mind that your technology will just work so that you can focus on educational challenges. When issues do arise, we believe it's important that you can speak with a member of our team who has an appropriate level of technical skill, but also someone who knows your school and is familiar with your requirements, services and systems. We therefore assign an ICT Manager to every customer as the single nominated point of contact.

The ICT Manager is the lynchpin of our managed service, focusing on your needs and tailoring the service to ensure it meets the service levels we agree as well as addressing the challenge of continous improvement. He or she will advise and support you to both improve the service and to innovate in technology. We have no interest in a static service and we will work with every customer to manage change so as to maximise utilisation of the service over time.

If you'd like a free consultancy meeting to find out whether your school could benefit from a managed service, email us at info@ictfoundry.co.uk and we'll give you a call back at a time to suit you.